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GDPR Requirements & Carts Guru

We’re committed to providing you with great performance while helping you to be compliant with the new GDPR requirements no matter which e-commerce platform you are using.(Shopify/Magento/Woocommerce/Prestashop)

And, combined with the personalized power of CartsGuru, it’s not just about meeting requirements but a great opportunity to get even closer with your customers so that they have the confidence to bring you new and repeat business.

We are not providing any legal advices here but w suggest you start to synchronize your contact list with Carts Guru in order to update contact consent by channel.

From your PRIVACY CENTER (Website/Settings)

Syncing and opt-in/opt-out

You have 2 options to synchronize your opt-in/opt-out customer lists so that you can target your customers with the most up-to-date consent. Visit your privacy center go to the opt out management tab Carts Guru and choose between:

Manual mode to export/import a CSV file. You will be able to get all the opt-out for each channel and/or import all your opt-out collected form tier sources. This import is key when you start with Carts Guru and you set up your first contact lists.

Real-Time mode which will get/ push opt-out data in real time directly to your customer database in Carts Guru. This mode can be set up through the API.

Optional API for a customized solution

You can use our API to develop a customized solution that integrates seamlessly with your e-commerce platform customer account. Directly from your store’s customer account your customer can have direct access to manage their information such as:

  • Check information collected about their profile.
  • Update the opt-in for a specific channel.
  • Delete all data about their profile.

 If you want more information about this API click here:

Combining the above with the security measures we’ve taken means you can rest assured you have everything you need to gain and keep your customer’s confidence. 

Don't hesitate to check our new privacy policy and update here too.

If you have any questions whatsoever, we’re here to help. 

Carts Guru Team